Performance of hybrid automated systems—a social cybernetic analysis

The science of behavioral cybernetics deals with the analysis of human behavior as a closed‐loop, self‐governed process. Social cybernetics focuses upon the reciprocal feedback interactions between two or more individuals in a group or organizational setting. Human‐computer interaction (HCI) also can be characterized as a social cybernetic process. The central thesis of this paper is that social cybernetics provides a comprehensive conceptual...