Antecedents and Consequences of Firms’ Process Innovation Capability: A Literature Review and a Conceptual Framework

Process innovation can allow both efficiency and effectiveness gains and is a key source of long-term competitive advantage in manufacturing firms. However, the literature on managing process innovation is broad and fragmented, and it has not yet been systematically reviewed in the scholarly literature. Drawing on a capability-based perspective, the aim of this paper is to provide a systematic review of the process innovation literature. We...