Lean Six Sigma – getting better all the time

Purpose The purpose of this paper is to assess Lean Six Sigma to identify important advances over the last ten to 15 years and discuss emerging trends that suggest how the methodology needs to evolve. The goal is to aid those who want to use the method to improve performance as well as assist those developing improvement methodologies. Design/methodology/approach The use and development of Lean Six Sigma is reviewed including the origins of the...