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A longitudinal examination of partnership governance in offshoring: A moving target

Published on Jan 1, 2009in Journal of World Business 5.79
· DOI :10.1016/j.jwb.2008.03.017
Shiri D. Vivek6
Estimated H-index: 6
(College of Business Administration),
R. Glenn Richey32
Estimated H-index: 32
(College of Business Administration),
Vivek Dalela5
Estimated H-index: 5
(College of Business Administration)
Cite
Abstract
The complexity of the global marketplace is driving the growth of new corporate strategies that are centered on creating "synergistic alliances in procurement, distribution, marketing, and technology". This study employs a grounded qualitative approach to investigate a growing belief that perspectives of relational governance and the resource-based view of the firm should be integrated to help explain the evolution of offshoring relationships in international marketing and supply chain settings. Specifically we ask--how well do general theories of organization correspond to governance in offshoring relationships? The premise of our longitudinal study found that offshoring relationships begin with calculative trust and opportunism, which later gives way to resource-based competency building and non-economic trust. Over time the offshoring relationships focus on building dynamic capabilities to increase process value through a trust-based relationship. In this way, offshoring relationships are a moving target in terms of governance of relationships from transactional to resource complementarity to a phase where trust and long-term orientation governs the offshored process or processes.
  • References (85)
  • Citations (70)
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References85
Newest
Published on Mar 1, 2008in Journal of Operations Management 7.78
William E. Youngdahl12
Estimated H-index: 12
(ASU: Arizona State University),
Kannan Ramaswamy18
Estimated H-index: 18
(ASU: Arizona State University),
Rohit Verma30
Estimated H-index: 30
(UofU: University of Utah)
Abstract This paper provides an introduction to a special issue on the offshoring of service and knowledge work. Brief descriptions are provided for 13 papers that fall into three categories including strategic and organizational issues, global and knowledge supply-chain issues, and tactical issues. The intent of this special issue was to provide a venue for presenting numerous perspectives on the operational and cross-disciplinary challenges and opportunities in the area of service and knowledg...
Published on Mar 1, 2008in Journal of Operations Management 7.78
Shiri D. Vivek6
Estimated H-index: 6
(College of Business Administration),
D.K. Banwet23
Estimated H-index: 23
(IITs: Indian Institutes of Technology),
Ravi Shankar49
Estimated H-index: 49
(IITs: Indian Institutes of Technology)
Abstract Through the use of core, transactional and relational specificity constructs, the paper studies how the emphasis of clients’ who move business processes offshore, changes over time to represent complex relationships between investments in core, transaction and relationship-specific assets. The complex combination of these investments helps clients attain evolving objectives in offshoring alliances. Interpretive Structural Modelling (ISM) has been used to establish changing emphases of t...
Published on Feb 1, 2007in Strategic Management Journal 5.57
Scott L. Newbert14
Estimated H-index: 14
(Villanova University)
The resource-based view (RBV) is one of the most widely accepted theories of strategic management. However, to date no systematic assessment of the RBV's level of empirical support has been conducted. In response, a sample of RBV-grounded empirical articles was analyzed from which it was found that the RBV has received only modest support overall and that this support varies considerably with the independent variable and theoretical approach employed. It is therefore suggested that scholars avoi...
Published on Dec 1, 2006in Journal of International Marketing 3.38
Riyad Eid15
Estimated H-index: 15
(University of Wolverhampton),
Ibraheem Elbeltagi2
Estimated H-index: 2
(Mansoura University),
Mohamed Zairi46
Estimated H-index: 46
(University of Bradford)
Abstract The recent phenomenal growth in business activities dependent on the Internet has demonstrated that various potential advantages could be derived from using information and communication technology platforms. The Internet has enabled firms to reach out to global markets and has provided them with the opportunity to customize their strategies and offerings in an unprecedented way. These recent developments provide an exciting opportunity for research to study the dynamics involved in int...
Published on Jul 1, 2006in ABA Banking Journal
Lauren Bielski3
Estimated H-index: 3
Outsourcing is one of those topical perennials that bloom, wither, and rebloom in the business landscape. Deal styles evolve, then change. Traditional approaches involving simple information technology services are tried, ended, and retried in-house, or with other vendors. Or business transactions take on a global cast, emerging in firms scattered amid the sacred cows of India, in the upstart capitalist hubs of China, the tropics of the Philippines, or in Eastern Europe's workhorse zones, only t...
Published on Jul 1, 2006in Strategic Management Journal 5.57
Francisco J. Acedo18
Estimated H-index: 18
(University of Seville),
Carmen Barroso7
Estimated H-index: 7
(University of Seville),
José Luis Galán González13
Estimated H-index: 13
(University of Seville)
Papers published on the resource-based theory (RBT) have made clear its widespread application, heterogeneity, and usefulness as a strategic approach. This paper empirically analyzes the assumptions underlying the theory from an inductive perspective. The paper differs from previous works by identifying the main trends within the theory and by noting their diffusion among the leading management-oriented journals. Three main trends are shown to coexist within RBT: the resource-based view, the kno...
Published on Jul 1, 2006in Journal of International Business Studies 7.72
Cynthia Lee34
Estimated H-index: 34
(College of Business Administration),
Chun Hui30
Estimated H-index: 30
(CUHK: The Chinese University of Hong Kong)
+ 1 AuthorsXiongying Niu5
Estimated H-index: 5
(UIBE: Beijing Institute of Foreign Trade)
We tested the relationships between Chinese employees' goal orientation and their performance, as well as the moderating effects of temporal norms (future planning and scheduling) on this relationship. Results from employees across seven different organizations in China demonstrated that the mastery goal orientation was positively related to job performance. The performance goal orientation was unrelated to employment outcomes. Further, results showed that a mastery goal orientation was most use...
Published on Jun 1, 2006in Journal of International Marketing 3.38
Gerald Yong Gao13
Estimated H-index: 13
(UMSL: University of Missouri–St. Louis),
Yigang Pan24
Estimated H-index: 24
(York University)
+ 1 AuthorsChi Kin Yim8
Estimated H-index: 8
(HKU: University of Hong Kong)
Abstract In this study, the authors examine market share performance of foreign and domestic brands in China. Drawing on the resource-based view and brand management literature, they investigate the impacts of three sets of factors: brands' competitive advantages, external market environments, and the length of brand existence. The authors also examine the different influences of these factors on foreign versus domestic brands. The empirical testing is based on a survey of senior executives of 4...
Published on Mar 1, 2006in International Journal of Research in Marketing 3.32
Shibin Sheng16
Estimated H-index: 16
(Adelphi University),
James R. Brown28
Estimated H-index: 28
(WVU: West Virginia University)
+ 1 AuthorsLaura Poppo19
Estimated H-index: 19
(VT: Virginia Tech)
This empirical paper explores economic and social origins of relational governance. Previous empirical research has provided substantial support for the positive relationship between exchange hazards (such as transaction specific assets or decision uncertainty) and relational governance. In contrast, we use transaction cost economics to argue that exchange hazards might limit the use of relational governance when power asymmetry exists within a marketing channel. Moreover, from a sociological pe...
Published on Jan 1, 2006in MIT Sloan Management Review 2.20
Joseph W. Rottman15
Estimated H-index: 15
,
Mary C. Lacity45
Estimated H-index: 45
Global information technology networks can lower costs, increase quality, reduce response times and disperse risks. But agile IT networks require an immense amount of hands-on management, and micromanagement can significantly increase transaction costs and erode any potential savings. Much of the micromanagement is a result of the learning curve and the labor-intensive nature of managing budding relationships with new partners. The authors use data derived from interviews with clients and suppli...
Cited By70
Newest
Published on Nov 1, 2019in Journal of World Business 5.79
Randi Lunnan12
Estimated H-index: 12
(BI Norwegian Business School),
Sara L. McGaughey8
Estimated H-index: 8
(Griffith University)
Abstract We investigate how a brand-owning MNE can coordinate and safeguard exchanges in its international production network following a decline in formal authority and a shift in ‘hub firm’ status to another member of the network. Our empirical material is drawn from a case study of a Norwegian shipbuilder. We illuminate what mechanisms are used by a network orchestrator in a peripheral position with limited formal authority, when they are used, and by whom they are developed and deployed. Our...
Published in Sustainability 2.59
Byungjoo Paek , Joohyun Kim + -3 AuthorsHeesang Lee2
Estimated H-index: 2
Successful outsourcing strategy is a key enabler of sustainable competitiveness of established firms engaged in technology-intensive business. This study proposes a research framework of a successful outsourcing process composed of resources, dynamic capabilities and created values, from a review of relevant literature and in-depth case study of four leading medical device firms. The research results specify four outsourcing types according to the characteristics of outsourced resources, and the...
Published on Oct 7, 2018in International Journal of Production Research 3.20
Kulwant S. Pawar20
Estimated H-index: 20
(University of Nottingham),
Fahian Huq4
Estimated H-index: 4
(University of Manchester)
+ 1 AuthorsJanat Shah13
Estimated H-index: 13
(Indian Institute of Management Udaipur)
Outsourcing research has recognised that selecting the right offshore supplier (outsourcee) in low-cost distant developing countries is complex, but central to outsourcing success. More specifically, the combination of outsourcee contextual internal factors (e.g. capabilities) with outsourced-to country contextual external factors (e.g. political, legal, economic, socio-cultural) as two fundamental and interconnected decisions firms make when outsourcing remains an underexplored research gap. Th...
Published on Mar 1, 2019
Rongyao Zhang (ODU: Old Dominion University), Kan Wang (HUST: Huazhong University of Science and Technology)
Published on Feb 18, 2019in Journal of Strategy and Management
Diórgenes Falcão Mamédio (PUCPR: Pontifícia Universidade Católica do Paraná), Clarissa Rocha (PUCPR: Pontifícia Universidade Católica do Paraná)+ 1 AuthorsHeitor Takashi Kato4
Estimated H-index: 4
(PUCPR: Pontifícia Universidade Católica do Paraná)
Organizations need to find ways to survive in unpredictable, dynamic and rapidly changing environments. The development of organizational capabilities, such as relational, is a dynamic process of adaptation, which seeks to adjust to an unstable environment. Within this context, the purpose of this paper is to analyze, through a systematic review (SR), 36 articles, which discuss the influence of strategic alliances on the dynamic capabilities (DCs) process.,Through this systematic literature revi...
Published on Dec 1, 2018in Journal of World Business 5.79
Chris Ellegaard11
Estimated H-index: 11
(AU: Aarhus University),
Christopher J. Medlin12
Estimated H-index: 12
(University of Adelaide)
Changes in relational governance have mainly been documented in the form of relationship building, developments and repairs related to tensions, or break-ups of otherwise strong relationships. In this paper, we take a closer look at the relational governance of long-distance international exchanges between producers and importers of fine wine. We contribute by providing evidence for several novel relational governance changes, and we document portfolio effects on governance choices. Fine wine pr...
Published on May 14, 2018in International Marketing Review 3.45
Melanie P. Lorenz4
Estimated H-index: 4
(UT: University of Toledo),
Jack Clampit4
Estimated H-index: 4
(UA: University of Alabama),
Jase R. Ramsey8
Estimated H-index: 8
(SLU: Saint Louis University)
Purpose A dilemma exists in that many view offshoring as a tradeoff between cost efficiency and innovation. The purpose of this paper is to reconcile this dilemma by showing how and why offshoring to institutionally distant host countries may result in innovation. The authors introduce an institutional lens in order to understand how offshoring to institutionally distant locales affects innovation outcomes of multinational enterprises. This lens is aimed to provide an analytical tool that is les...
Published on May 1, 2018in Global Strategy Journal 2.73
Kristin Brandl3
Estimated H-index: 3
(UVic: University of Victoria),
P.D. Orberg Jensen12
Estimated H-index: 12
(CBS: Copenhagen Business School),
Manya Jaura Lind1
Estimated H-index: 1
(CBS: Copenhagen Business School)
Published on Jan 1, 2018
Christian Koch20
Estimated H-index: 20
,
Claus Jørgensen3
Estimated H-index: 3