Developing a decision model for business process outsourcing

Volume: 34, Issue: 12, Pages: 3769 - 3778
Published: Dec 1, 2007
Abstract
Information technology (IT) outsourcing has been one of the critical issues in organization management. Business process outsourcing (BPO) is an advanced type of IT outsourcing, which will be the next big wave in information technology services. Nevertheless, since prior studies have only examined issues related to traditional IS outsourcing, there have been few researches that introduce and discuss the important factors that should be...
Paper Details
Title
Developing a decision model for business process outsourcing
Published Date
Dec 1, 2007
Volume
34
Issue
12
Pages
3769 - 3778
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