Identifying the critical success factors for relationship management in PPP projects

The longer the contract period, the higher the chance that major changes will arise. Thus a greater reliance on the established relationships is needed to maintain the contractual bond in PPP project. Relationship management (RM) can therefore be expected to be even more valuable in the PPP context. This paper aims to investigate current perceptions and experiences of RM in PPP projects and more importantly, to identify the CSFs for RM in PPP...