Measuring e-Commerce in Net-Enabled Organizations: An Introduction to the Special Issue

Clear and precise metrics are essential for evaluating phenomena such as e-commerce (?Net?-enablement) and the organizational use of networks and the Internet for commercial activities. Researchers require them for theory building and testing; practitioners require them for improving organizational processes. But for IS professionals to engage in the serious creation of metrics, it is critical to recognize:(1) that the phenomenon of...