Integrating DANP and modified grey relation theory for the selection of an outsourcing provider

Globalization has inevitably forced firms to pursue outsourcing as a strategy to reduce operating costs and improve their competitiveness in the global marketplace. However, a successful outsourcing activity depends on the selection of the appropriate provider. Unlike previous multiple criteria decision-making (MCDM) methods that assume the criteria are independent, we propose a novel hybrid model, combining a Decision Making Trial and...