Major influences on employee attendance: A process model.

: Based on a review of 104 empirical studies, this paper presents a model of employee attendance in work organizations. It is suggested, based on the literature, that attendance is directly influenced by two primary factors: (a) attendance motivation; and (b) ability to come to work. Attendance motivation, in turn, is largely influenced by: (a) satisfaction with the job situation; and (b) various internal and external pressures to attend. The...