Total Quality Design: An Approach for Customer Satisfaction in Critical Advanced Technologies

Composites are prime examples of technology moving faster than the underlying science. Faced with increasing global competitiveness, the issues of high cost, product robustness and long lead times associated with product development are emerging in the forefront of problems facing emerging and existing performance‐critical industries, such as in the area of advanced materials. However, the mere use of the new paradigms or philosophies, such as...