The moderating role of contextual factors on quality management practices

Volume: 30, Issue: 1, Pages: 12 - 23
Published: Jan 1, 2012
Abstract
null null This study investigates how contextual factors influence the relationship between Quality Management (QM) practices and manufacturing performance. It contributes to the contingency theory of QM effectiveness. Drawing on the management literature, we differentiate two different groups of QM practices: Quality Exploitation and Quality Exploration. The analysis empirically investigates the internal fit with organizational structure and...
Paper Details
Title
The moderating role of contextual factors on quality management practices
Published Date
Jan 1, 2012
Volume
30
Issue
1
Pages
12 - 23
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