The critical success factors in the client‐consulting relationship
Abstract
Purpose The primary intent of this study is to examine recent projects involving external management consultants at a North American telecommunications firm, from the employees’ point of view, to measure the extent to which the aforementioned “critical success factors” were perceived as being evident. A secondary purpose was to examine which, if any, of these factors differ between more or less successful consulting projects with a view to...
Paper Details
Title
The critical success factors in the client‐consulting relationship
Published Date
Jan 1, 2005
Volume
24
Issue
1
Pages
68 - 93
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