Reverse logistics information system success and the effect of motivation
Volume: 44, Issue: 3, Pages: 201 - 220
Published: Apr 1, 2014
Abstract
Purpose – Information systems (IS) play a substantial role in managing reverse logistics (RL) processes. However, the RL literature rarely takes a holistic approach to examining the “success” of IS employment. Drawing on the rich literature base from the IS field, the authors explore IS Success theory in the context of RL. Considering Diffusion of Innovation theory, the authors also examine the effect of motivation on IS utilization. In doing...
Paper Details
Title
Reverse logistics information system success and the effect of motivation
Published Date
Apr 1, 2014
Volume
44
Issue
3
Pages
201 - 220
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