Information Technology in Public Services: Towards the Contractual Organization?
Abstract
The growing trend towards information technology (IT) outsourcing is analysed within the UK public sector. The paper first details the research findings on factors influencing the degree of success experienced in a range of IT outsourcing deals. These factors are then utilized as a framework for analysing and discussing two case histories—of selective and large‐scale IT outsourcing—drawn from different parts of the public sector. Both...
Paper Details
Title
Information Technology in Public Services: Towards the Contractual Organization?
Published Date
Jun 1, 1997
Volume
8
Issue
s1
Pages
107 - 120
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Notes
History