Towards incorporating human behaviour in models of health care systems: An approach using discrete event simulation

Operational Research models are well established as an effective tool for tackling a vast range of health care problems. Many of these models involve parameters which depend on human behaviour, and thus individuals’ characteristics or personality traits should be included. In this paper we describe a discrete event simulation model of attendance for screening for diabetic retinopathy, a sight-threatening complication of diabetes. This model...