Does cultural assimilation affect organizational decision-making on quality-related incidents? — A company's post-M&A experience

Differences in organizational culture have been suggested as the major reason for the failure of mergers and acquisitions (M&A) to achieve synergies. We analyze an M&A case, focusing on the assimilation of organizational culture particularly with regard to quality. The purpose is to explore the consequences that internal inconsistencies in quality culture exert on quality performance, and to illustrate whether the assimilation of quality culture...