Using targeted design interventions to encourage extra‐role crowdsourcing behavior

Crowdsourcing has seen a substantial increase in interest from researchers and practitioners in recent years. Being a new form of work facilitated by information technology, the rise of crowdsourcing calls for the development of new theoretical insights. Our focus in this article is on extra‐role behavior—employees' voluntary activities, which are not part of their prescribed duties. Specifically, we explored how user interface design can help...