Service and service-intensive New Zealand internationalising SMEs

Purpose – The purpose of this paper is to report on service and service-intensive New Zealand-based internationalising firms in respect of their managers’ perceptions towards the usefulness of government assistance. Design/methodology/approach – Interviews were undertaken with the key decision makers in 66 service and service-intensive firms. Findings – Positive perceptions were found relating to government support at a macro-level; for example,...