Counterproductive Work Behaviours in Response to Emotional Exhaustion: A Moderated Mediational Approach
Abstract
Drawing from the conservation of resources framework and self‐control principles, we proposed a moderated mediational model through which emotional exhaustion may be linked to counterproductive work behaviours (CWBs). Analyses conducted with 175 Midwestern government workers revealed that both depersonalization (i.e. detachment from one's work, customers or co‐workers) and organizational disidentification (i.e. cognitive opposition to an...
Paper Details
Title
Counterproductive Work Behaviours in Response to Emotional Exhaustion: A Moderated Mediational Approach
Published Date
Oct 5, 2011
Journal
Volume
28
Issue
3
Pages
222 - 233
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