Time to Success in Offshoring Business Processes

Published: Jan 26, 2011
Abstract
This paper contributes to the emerging debate about offshoring of support functions in international business research. We analyze the success of offshoring activities and focus on the time a firm takes to achieve its expected cost savings and its targeted service level. We hypothesize that firm-specific offshoring experience, publicly available knowledge on offshoring, path dependencies, cultural distances, and the chosen governance mode...
Paper Details
Title
Time to Success in Offshoring Business Processes
DOI
Published Date
Jan 26, 2011
Journal
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