Total quality management
Volume: 17, Issue: 1, Pages: 92 - 106
Published: Feb 1, 2005
Abstract
Purpose The core principles of total quality management (TQM) are considered to be incompatible with the traditional mechanistic way of organizing. It is believed that this constitutes a major reason for failed TQM programs: attempting to introduce its principles with the traditional mindset. Additionally, initiatives to change behaviour often fail due to the fact that no concurrent attention is given to the coherence and consistency of those...
Paper Details
Title
Total quality management
Published Date
Feb 1, 2005
Volume
17
Issue
1
Pages
92 - 106
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