The Human Resources Contribution to Social Responsibility and Environmental Sustainability: Explorations from Ibero-America

In this paper, we explore the perceptions of human resource (HR) managers on their contribution to social responsibility and environmental sustainability in three Ibero-American countries (Spain, the Dominican Republic and Costa Rica). We rely on a qualitative approach and in-depth interviews at 28 firms in the travel and tourism industry (in the hospitality sector, of particular relevance for these countries and one that has significant...