IT Outsourcing Risk Management Practices in Higher Educational Institutes in Ethiopia – A Qualitative Study

Using a qualitative research method, this work investigates risks associated with IT outsourcing and aspects of managing outsourcing risks in the context of Higher Learning Institutes (HLI) in Ethiopia. Primary data is collected through interviews conducted with various stakeholders in the IT outsourcing process including a select set of executives, committee members, domain experts and users. Respondents of the HLIs demonstrated adequate...