Complementarities and Substitutabilities Among Knowledge Sourcing Strategies and Their Impact on Firm Performance

Knowledge sourcing strategy (KSS) is regarded as a key determinant of successful Knowledge Management (KM). However, prior research on how KSSs can improve firm performance has produced inconsistent results. This may be due to inadequate consideration of complementary and substitutable relationships in KSSs. Whereas previous studies have assessed the impact of individual KSS on firm performance, in practice firms adopt several different KSSs...