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Bulletin of The Medical Library Association
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#1William R. HershH-Index: 57
#2M. Katherine Crabtree (OHSU: Oregon Health & Science University)H-Index: 5
Last. Dale F. Kraemer (OHSU: Oregon Health & Science University)H-Index: 38
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Objectives: Despite the growing use of online databases by clinicians, there has been very little research documenting how effectively they are used. This study assessed the ability of medical and nurse-practitioner students to answer clinical questions using an information retrieval system. It also attempted to identify the demographic, experience, cognitive, personality, search mechanics, and user-satisfaction factors associated with successful use of a retrieval system. Methods: Twenty-nine s...
139 CitationsSource
1 Citations
The use of focus groups to determine patron satisfaction with library resources and services is extensive and well established. This article demonstrates how focus groups can also be used to help shape the future direction of a library as part of the strategic planning process. By responding to questions about their long-term library and information needs, focus group participants at the University of Texas Southwestern Medical Center at Dallas Library contributed an abundance of qualitative pat...
2 Citations
Objectives: In a pilot study, the library had good results using SERVQUAL, a respected and often-used instrument for measuring customer satisfaction. The SERVQUAL instrument itself, however, received some serious and well-founded criticism from the respondents to our survey. The purpose of this study was to test the comparability of the results of SERVQUAL with a revised and shortened instrument modeled on SERVQUAL. The revised instrument, the Assessment of Customer Service in Academic Health Ca...
16 Citations
The Web Redesign Committee at the Health Sciences and Human Services Library (HS/HSL) of the University of Maryland was formed to evaluate its site and oversee the site's redesign. The committee's goal was to design a site that would be functional, be usable, and provide the library with a more current image. Based on a literature review and discussions with colleagues, a usability study was conducted to gain a better understanding of how the Website was used. Volunteers from across the campus p...
19 Citations
A two-day forum was held at the National Library of Medicine's (NLM) Lister Hill Center, April 4 to 5, 2001, to focus on the lessons learned by the recipients of NLM's Partners* in Information Access for Public Health Professionals grant program. The objective of the forum was to glean what could be learned from the body of knowledge and experience accumulated from the twenty-one, NLM-funded public health outreach projects. Participants included health sciences librarians from public health libr...
4 Citations
Objective: The research sought to examine the overlap in coverage between several health-related databases, thus enabling the identification of the most important sources for searching for information on the rehabilitation of people with severe mental illness. Methods: The literature was searched within a systematic review. Several health-related databases were retrieved (Cumulative Index to Nursing and Allied Health Literature, The Cochrane Library, MEDLINE, PsycLIT, Sociofile, and Social Scien...
53 Citations
As librarians active in user education struggle to keep up with ever-changing information about retrieval techniques and technology that must be taught to students, it may be difficult to remember that instilling these skills is not our ultimate goal. Technology and techniques are not ends in themselves but simply media for information. What students must learn goes deeper than finding information: they must acquire and assimilate knowledge to use in their personal and professional lives and lea...
1 Citations
Objective: This study examined the rates of print journal subscription price increases according to the type of available electronic access. The types of access included: electronic priced separately from the print, combination print with “free online” access, and aggregated, defined here as electronic access purchased as part of a collection. The percentages of print price increases were compared to each other and to that for titles available only in print. The authors were not aware of prior o...
8 Citations
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