Management Information Systems Quarterly
Papers 2578
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It is well acknowledged that close collaboration with the customer serves as the lynchpin to ensuring that agile information systems development (ISD) teams produce the right software within mutually agreed targets. In several agile ISD methods, this emphasis on close collaboration is enacted through the role of a designated customer representative (CR). The agile ISD literature has recognized the behaviors in this role to be inherently complementary and contradicting in nature, presenting a cha...
#1Hind BenbyaH-Index: 1
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A firm’s investment in information technology (IT) has been widely considered as a key enabler of innovation. In this study, we intend to integrate prior findings for augmenting pathways (whereby IT investment supports innovation) with a new theory for suppressing pathways (whereby dynamic adjustment costs associated with IT investment can be detrimental to innovation) to propose an overall inverted U-shaped relationship between IT investment and commercialized innovation performance (CIP). To t...
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