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Government Information Quarterly
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#1Laura Hand (UND: University of North Dakota)H-Index: 2
#2Laura C. Hand (UND: University of North Dakota)H-Index: 1
Last.Brandon D. ChingH-Index: 1
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Abstract Increased attention to and scrutiny of fatal police shootings across the U.S. is often credited to the rise of social media sites such as Facebook and Twitter, which provide a platform for citizens to publicly engage with police agencies. On its face, this type of citizen engagement appears to realize the promise of social media in the public sector to increase agency accountability, transparency, and legitimacy. However, research suggests that police agencies primarily use social media...
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#1Benjamin R Pflughoeft (UMN: University of Minnesota)
#2Ingrid E. Schneider (UMN: University of Minnesota)H-Index: 20
Abstract Inclusive deliberative democracy requires greater public participation than what seems to exist in the United States as of 2019. E-participation, facilitating public participation through social media, phone applications, and other information communication technologies, can overcome constraints associated with traditional public participation and therefore increase inclusivity. Telephone interview data among residents of a U.S. state considered actual e-participation as well as interes...
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#1Peter A. Johnson (UW: University of Waterloo)H-Index: 14
#2Pamela J. Robinson (RyeU: Ryerson University)H-Index: 8
Last.Simone Philpot (UW: University of Waterloo)H-Index: 2
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Abstract In the current push for smart city programs around the world, there is a significant focus on enabling transactions between citizen and government. Though traditionally there have always been transactional elements between government and citizen, for example payment of taxes in exchange for services, or voting in exchange for representation, the rise of modern smartphone and smart city technologies have further enabled micro-transactions between citizen, government, and information brok...
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#1Fabio Monteduro (University of Rome Tor Vergata)H-Index: 5
#2Veronica Allegrini (University of Rome Tor Vergata)H-Index: 1
Abstract Performance information disclosure, especially e-disclosure practices, is widely considered to increase public sector accountability. This paper aims to examine the impact that public service delivery through outsourcing has on voluntary performance information disclosure with respect to direct delivery. The study draws on agency theory and organisational information processing theory to suggest that a greater degree of outsourcing in public service delivery might increase the likelihoo...
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#1Yang Yang (ZJU: Zhejiang University)H-Index: 2
#2Yuan Liu (ZJU: Zhejiang University)H-Index: 6
Last.June Wei (UWF: University of West Florida)H-Index: 7
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Abstract Public service availability and quality remain relatively low in the rural areas, particularly in developing countries. Microblog has been employed in the rural areas to enhance public services. We propose that by facilitating collaboration among public employees and enabling supervision of their services, microblog can help enhance the public service climate and improve public service performance in the rural areas. A research model is developed to evaluate the importance of microblog ...
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Abstract RegulationRoom was an online discussion platform designed to help stakeholders historically missing from the conventional rulemaking processes, such as ordinary citizens and small businesses, engage in thoughtful and informed discussion about a proposed rule. To achieve the goal, RegulationRoom adopted a neutrally engaged and expertise-based facilatative moderation system. The RegulationRoom modertor helped commenters better understand the topic, engage in the discussion more effectivel...
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#1Nik Thompson (Curtin University)H-Index: 6
#2Antony Mullins (Curtin University)
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Abstract We present the first comprehensive audit and comparison of e-government website security in two countries. Australia was selected for its high level of e-government adoption, while Thailand was selected in contrast as a developing nation. Through our audit of 800 pages across 40 websites, we reveal numerous security vulnerabilities suggesting that the high adopters of e-government may not always be providing better protection to their citizens. Alarmingly, the most basic web security me...
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#1Gregory A. Porumbescu (RU: Rutgers University)H-Index: 10
#2Maria Cucciniello (Bocconi University)
Last.J. Ramon Gil-Garcia (UDLAP: Universidad de las Américas Puebla)
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Abstract Open government initiatives attempt to strengthen the relationship between public information disclosure and citizen engagement. Yet empirical assessments suggest they frequently miss their mark, thus highlighting a gap in open government knowledge: while a strong emphasis is placed on institutions in shaping the flow of government information and creating opportunities for engagement, there has been very little emphasis on understanding citizens and ways of communicating government inf...
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#1Taehyon Choi (SNU: Seoul National University)H-Index: 5
Abstract In spite of attempting to implement e-government innovations to enhance efficiency in public organizations for several decades, e-government innovation has often not met the expectations of citizens, legislatures, or the organizations. Although a wide range of causes from poor planning to improper implementation have been suggested for explanation of failures, it is still challenging to theoretically construct an explanation of what the overarching dynamic is behind those causes. To fur...
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#1Prabhsimran Singh (G.N.D.U.: Guru Nanak Dev University)H-Index: 4
#2Yogesh K. Dwivedi (Swansea University)H-Index: 51
Last.Ravinder Singh Sawhney (G.N.D.U.: Guru Nanak Dev University)H-Index: 9
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Abstract Since the beginning of this decade, there has seen an exponential growth in number of internet users using social media, especially Twitter for sharing their views on various topics of common interest like sports, products, politics etc. Due to the active participation of large number of people on Twitter, huge amount of data (i.e. big data) is being generated, which can be put to use (after refining) to analyze real world problems. This paper takes into consideration the Twitter data r...
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