Sithenkosi Lungisa
University of Fort Hare
Publications 1
#1Sithenkosi Lungisa (University of Fort Hare)
#2Ogochukwu Nzewi (University of Fort Hare)H-Index: 2
Last.Samuel Oladipo Olutuase (UWC: University of the Western Cape)H-Index: 1
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Orientation: Compliance culture within the South African local government context is perceived to be critical to sustainable municipality service delivery. Improving compliance culture is therefore important. Research purpose: This article therefore developed a compliance framework based on deterrence theory (DT) and the theory of planned behaviour (TPB) to identify human behavioural factors to be considered in the development and use of work procedures as a way to improve workers’ compliance wi...