Zhenghua Long
Hong Kong University of Science and Technology
Mathematical optimizationResidualNonlinear systemQueueUpper and lower bounds
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#1Zhenghua Long (HKUST: Hong Kong University of Science and Technology)
#2Jiheng Zhang (NU: Nanjing University)
Last. Jiheng Zhang (NU: Nanjing University)H-Index: 11
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We study a multiclass many-server queueing system with renewal arrivals and generally distributed service and patience times under a nonpreemptive allocation policy. The status of the system is described by a pair of measure-valued processes to track the residual service and patience times of customers in each class. We establish fluid approximations and study the long-term behavior of the fluid model. The equilibrium state of the fluid model leads to a nonlinear program, which enables us to ide...
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