Jacqueline Ng Lane
Harvard University
Team compositionPeer reviewService systemPeer feedbackSocial network
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Publications 4
#1Jacqueline Ng Lane (Harvard University)
Last. Karim R. LakhaniH-Index: 25
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We consider how the cognitive similarity between knowledge-sharing partners affects the knowledge-production process, namely knowledge transfer, creation, and diffusion. We theorize that knowledge production is systematically shaped by the field and intellectual similarity between knowledge-sharing partners’ disciplines of study and domain area interests. To estimate relationships, we designed and executed a natural field experiment at a medical symposium, in which exogenous variation was introd...
#1Omid Askarisichani (UCSB: University of California, Santa Barbara)H-Index: 2
#2Jacqueline Ng Lane (Harvard University)
Last. Brian Uzzi (NU: Northwestern University)H-Index: 34
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Polarization affects many forms of social organization. A key issue focuses on which affective relationships are prone to change and how their change relates to performance. In this study, we analyze a financial institutional over a two-year period that employed 66 day traders, focusing on links between changes in affective relations and trading performance. Traders’ affective relations were inferred from their IMs (>2 million messages) and trading performance was measured from profit and loss s...
May 2, 2019 in CHI (Human Factors in Computing Systems)
#1Diego Gómez-Zará (UC: Pontifical Catholic University of Chile)
#2Matthew Paras (NU: Northwestern University)
Last. Noshir Contractor (NU: Northwestern University)H-Index: 37
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People and organizations are increasingly using online platforms to assemble teams. In response, HCI researchers have theorized frameworks and created systems to support team assembly. However, little is known about how users search for and choose teammates on these platforms. We conducted a field study where 530 participants used a team formation system to assemble project teams. We describe how users' traits and social networks influence their teammate searches, teammate choices, and team comp...
#1Jacqueline Ng Lane (Harvard University)
#2Bruce E. Ankenman (NU: Northwestern University)H-Index: 17
Last. Seyed M. R. Iravani (NU: Northwestern University)H-Index: 20
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As the service industry moves toward self-service, peer feedback serves a critical role in this shift for educational services. Peer feedback is a process by which students provide feedback to each...