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Ma Socorro D. Mendoza
Rutgers University
Organizational citizenship behaviorCognitive resource theoryProsocial behaviorCoping (psychology)Social psychology
1Publications
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#1Rebecca A. Fischer (Victoria University of Wellington)H-Index: 40
Last. Amina Abubakar (Pwani University College)H-Index: 2
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Prosocial work behaviors in a globalized environment do not operate in a cultural vacuum. We assess to what extent voice and helping organizational citizenship behaviors (OCBs) vary across cultures, depending on employees’ perceived level of organizational formalization and national uncertainty. We predict that in contexts of uncertainty, cognitive resources are engaged in coping with this uncertainty. Organizational formalization can provide structure that frees up cognitive resources to engage...
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