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Ji Wu
Sun Yat-sen University
14Publications
2H-index
30Citations
Publications 14
Newest
#1Shanshan Zhang (Zhejiang University of Technology)
#2Ron Chi-Wai Kwok (CityU: City University of Hong Kong)H-Index: 18
Last.Ji Wu (SYSU: Sun Yat-sen University)H-Index: 2
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Abstract There is a growing body of research about the influence of users’ perceived stress on their social networking site (SNS) usage behaviors. In general, stress negatively leads to a reduction in SNS usage (e.g., discontinuous use and self-disclosure). However, very little research has examined how SNS users strive to resolve stress problems from a positive perspective. To fill this gap, we conducted a research study among users of Moments, a large SNS in China. Based on the conservation of...
#1Ji Wu (SYSU: Sun Yat-sen University)H-Index: 2
#2Xian Cheng (Southwest Jiaotong University)H-Index: 1
Last.Stephen Shaoyi Liao (CityU: City University of Hong Kong)H-Index: 19
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Forecast combination has received a great deal of attention in the tourism domain. In this article, we propose a novel performance-based tourism forecast combination model by applying a multiple-cr...
#1Pengfei Zhao (USTC: University of Science and Technology of China)
#2Ji Wu (SYSU: Sun Yat-sen University)H-Index: 2
Last.Shijian Fang (USTC: University of Science and Technology of China)
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Purpose The purpose of this paper is to identify electronic word-of-mouth (eWOM) customers from customer reviews. Thus, firms can precisely leverage eWOM customers to increase their product sales. Design/methodology/approach This research proposed a framework to analyze the content of consumer-generated product reviews. Specific algorithms were used to identify potential eWOM reviewers, and then an evaluation method was used to validate the relationship between product sales and the eWOM reviewe...
ABSTRACTStudies have employed various performance measures to determine the effect of virtual brand community (VBC) participation on customer values. However, different single-factor measures usually lead to conflicting results. This study proposes an overall participation performance measure, VBC participation performance, which follows a holistic-view definition of customer values, including frequency of customer visit, purchase frequency, purchase expenditure, and word-of-mouth frequency, obt...
#1Xian Cheng (Southwest Jiaotong University)H-Index: 1
#2Ji Wu (SYSU: Sun Yat-sen University)H-Index: 2
Last.Stephen Shaoyi Liao (CityU: City University of Hong Kong)H-Index: 19
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Abstract The increase in the frequency and scope of financial crises has made the stability and robustness of the financial system a major concern in the field of finance worldwide. Due to the interconnectedness between institutions, the negative effects of financial crises spread through the financial system in a process referred to as financial contagion. In this study, we focus on a financial system in which large numbers of financial institutions are connected by direct balance sheet linkage...
#1Ji Wu (SYSU: Sun Yat-sen University)H-Index: 2
#2Shaokun Fan (OSU: Oregon State University)H-Index: 8
Last.J. Leon Zhao (CityU: City University of Hong Kong)H-Index: 25
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Abstract How customer engagement in a firm’s social media marketing platform − online brand community − might affect word-of-mouth behavior is an open research issue as well as a vital business problem in e-commerce. To this end, we collected a set of longitudinal data that include community engagement behavior, e-commerce transactions, and customers’ post-purchase reviews. Using a control function approach, we find that consumer engagement in a brand community not only increases the likelihood ...
Jan 1, 2017 in ICIS (International Conference on Information Systems)
#1Xiao Li (Information Technology University)H-Index: 1
#2Xuan Yang (CityU: City University of Hong Kong)H-Index: 1
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#2J. Leon ZhaoH-Index: 25
Last.Ji WuH-Index: 2
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#1Ji Wu (SYSU: Sun Yat-sen University)H-Index: 2
#2J. Leon ZhaoH-Index: 25
Last.Shaokun Fan (A&M: Texas A&M University)
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Promotion and online reviews — have been considerably studied separately. Although marketing literature has shown that promotions could influence customer postpurchase evaluative response, little is known about how promotions will affect customer behavior in online reviews. This research examines the effects of promotion on online review ratings. In addition, this study also explores how temporal distance between purchase and posting online review, and customer deal proneness moderate the relati...
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