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Martin Joseph Gannon
Edinburgh Napier University
36Publications
5H-index
78Citations
Publications 36
Newest
#1Bekir Bora Dedeoğlu (Nevşehir University)H-Index: 8
#2Babak Taheri (Heriot-Watt University)H-Index: 11
Last.Martin Joseph Gannon (Edinburgh Napier University)H-Index: 5
view all 4 authors...
Abstract In response to the increasing ubiquity of social media platforms, improved consumer choice, and technological progress, the importance of consumer-generated content (CGC) continues to grow for organizations marketing their destinations, products, and services to tourists. Yet, despite the importance tourists place on CGC and information shared via social media, there remains a lack of academic focus in this area. To address this gap, we use a rigorous multi-step scale development proced...
Source
#1Babak Taheri (Heriot-Watt University)H-Index: 11
#2Hossein G.T. Olya (University of Sheffield)H-Index: 8
Last.Martin Joseph Gannon (Edinburgh Napier University)H-Index: 5
view all 4 authors...
Underpinned by complexity theory, this study investigates whether the influence of social and physical servicescape on international travelers’ dissatisfaction and misbehavior differs between two c...
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#2Renzo CordinaH-Index: 4
Last.Babak TaheriH-Index: 11
view all 5 authors...
1 CitationsSource
#1S. Mostafa Rasoolimanesh (Taylors University)H-Index: 12
#2Babak Taheri (Heriot-Watt University)H-Index: 11
Last.Haniruzila Hanifah (Universiti Sains Malaysia)H-Index: 3
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AbstractThis study investigates whether the perceptions and attitudes of residents living within the vicinity of heritage tourism sites differ from those living further afield. It examines resident...
3 CitationsSource
#1Babak Taheri (Heriot-Watt University)H-Index: 11
#2Martin Joseph Gannon (Edinburgh Napier University)H-Index: 5
Last.Muhammet Kesgin (RIT: Rochester Institute of Technology)H-Index: 2
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ABSTRACTThe success of cultural destinations often centres on whether consumers trust the provenance and integrity of the heritage assets, activities, and services therein. However, few studies exa...
1 CitationsSource
#1Renzo Cordina (Dund.: University of Dundee)H-Index: 4
#2Martin Joseph Gannon (University of Strathclyde)H-Index: 5
Last.Ross Croall (University of Strathclyde)H-Index: 1
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This study investigates consumer engagement within the live sport-as-service industry by exploring the match-day experiences of spectator sport tourists. It highlights the importance of authentic and sincere experiences manifest through tourists’ interactions with local fans. Data was collected via semi-structured interviews with international tourists who had visited Glasgow and attended a Celtic FC match. The findings demonstrate that football clubs may overlook the importance of consumer enga...
5 CitationsSource
#1Martin Joseph Gannon (Edinburgh Napier University)H-Index: 5
#2Babak Taheri (Heriot-Watt University)H-Index: 11
Last.Hossein G.T. Olya (University of Sheffield)H-Index: 8
view all 3 authors...
Abstract Festivals provide opportunities for experiential consumption, attracting both first-time and repeat visitors. However, current understanding of the perceptual and behavioural differences between these groups remains incomplete. This study investigates how experiential purchase quality influences experience self-connection and braggart word-of-mouth, for both first-time and repeat visitors, using a mixed-method approach. The qualitative (n = 32) and quantitative (n = 909) results togethe...
4 CitationsSource
#1Babak TaheriH-Index: 11
Last.Sean LochrieH-Index: 6
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Source
#1Niall MacKenzie (University of Strathclyde)H-Index: 5
#2Martin Joseph Gannon (University of Strathclyde)H-Index: 5
The authors use two historical case studies (UK and Costa Rica) to explore the antecedents and legitimisation of sustainable development in hospitality and tourism, demonstrating the value of historical analysis through careful consideration of motivations, context and development type under different circumstances.,Using government and private archival materials, oral history testimonies, industry reports and secondary literature, the authors deploy careful historical analysis of developing and...
3 CitationsSource
#1Babak TaheriH-Index: 11
#2Umit Bititci (Heriot-Watt University)H-Index: 34
Last.Renzo Cordina (Dund.: University of Dundee)H-Index: 4
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Purpose This study aims to examine how comprehensive performance measurement systems (CPMS) influence entrepreneurial orientation, market-focussed learning (MFL) and employees’ perceptions of firm performance within a service-provision context. It also considers the moderating effect of low and high levels of perceived market-turbulence (low-turbulence environments [LMT] vs highly turbulent environments [HMT]) on the relationships between these concepts. Design/methodology/approach PLS-SEM was u...
4 CitationsSource
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