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Milan Ivkov
University of Novi Sad
22Publications
2H-index
9Citations
Publications 22
Newest
Published on Aug 20, 2019in Open Geosciences0.79
Milan Ivkov2
Estimated H-index: 2
,
Ivana Blešić5
Estimated H-index: 5
+ 4 AuthorsDušan Sakulski3
Estimated H-index: 3
Milan Ivkov2
Estimated H-index: 2
(University of Novi Sad),
Sanja Božić3
Estimated H-index: 3
(University of Novi Sad),
Ivana Blešić5
Estimated H-index: 5
(University of Novi Sad)
ABSTRACTVerbal communication is the main form of personal interaction. This article presents evidence for the positive role of service staff’s verbalized hospitality on consumer behaviour. The principal aim of the study was to explore the effect of verbal attention on making additional purchases and tipping behaviour in three different countries (Sweden, England, and Serbia). Moreover, research investigated whether server gender, customer gender, and group size moderate the relationship between ...
Published on Jan 1, 2019
Jelena Tepavčević , Ivana Blešić5
Estimated H-index: 5
+ 1 AuthorsMilan Ivkov2
Estimated H-index: 2
Published on Oct 9, 2018
Ivana Blešić5
Estimated H-index: 5
,
Sanja Božić3
Estimated H-index: 3
+ 2 AuthorsVedran Milojica1
Estimated H-index: 1
Smiljana Đukičin Vučković2
Estimated H-index: 2
(University of Novi Sad),
Jasmina Đorđević3
Estimated H-index: 3
(University of Novi Sad)
+ 4 AuthorsMilan Ivkov2
Estimated H-index: 2
(University of Novi Sad)
AbstractIn the last decades, the development of transport infrastructure has been necessary because of the population increase and expansion of urban centres. Infrastructure development leads to modification and changes in areas characterized by high human population density. The lack of adequate transport infrastructure inhibits local economic and social performance. In the period of economic stability (from 1970 to 1990), important roads that increased the connectedness of the Kolubara Distric...
Published on Jan 1, 2018in Ekonomika Poljoprivrede (1979)
Ivana Blešić5
Estimated H-index: 5
(University of Novi Sad),
Jovanka Popov-Raljić3
Estimated H-index: 3
(University of Novi Sad)
+ 1 AuthorsMilan Ivkov2
Estimated H-index: 2
(University of Novi Sad)
The global expansion of fast food consumption habits and the consequent change in the competitive environment led to greater market research and the targeting of consumer groups. On the other hand, the growth of the market and the increase in the number of fast food restaurants have encouraged consumers to pay more attention to the products they consume, that is, have influenced their interest in the diversity of factors that are decisive when choosing a restaurant. This study investingates facto...
Published on Jan 1, 2018
Lukrecija Djeri2
Estimated H-index: 2
(University of Novi Sad),
Predrag Stamenković1
Estimated H-index: 1
(University of Novi Sad)
+ 2 AuthorsMilan Ivkov2
Estimated H-index: 2
(University of Novi Sad)
AbstractThe principal aim of this paper was to explore destination competitiveness factors of Jablanica District (Serbia), by examining the attitudes of tourists. For research purposes, 32 attributes of destination competitiveness were rated with two parallel five-point Likert type scales – one by which tourists rated the importance of the attribute and the other by which they expressed their satisfaction with the same. A total of 378 validly completed questionnaires were collected and served as...
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