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S. Pinar Temizkan
Mustafa Kemal University
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#1Cevat Tosun (Mustafa Kemal University)H-Index: 19
#2S. Pinar Temizkan (Mustafa Kemal University)H-Index: 1
Last.Alan Fyall (BU: Bournemouth University)H-Index: 23
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This paper examines tourists' perceived satisfaction with local shopping culture, staff service quality, product value and reliability, physical features of shops, payment methods, and other shopping and shop attributes with special reference to the region of Cappadocia, Turkey. A survey questionnaire was designed and conducted with tourists visiting the region on a guided tour. It was found that the respondents recorded different levels of satisfaction with various attributes of shops and shopp...
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