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Chris Baumann
Seoul National University
Share of walletBusinessLoyalty business modelRetail bankingMarketing
81Publications
15H-index
684Citations
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Publications 86
Newest
#1Wujin Chu (SNU: Seoul National University)H-Index: 17
#2Jeongmin Lee (Gachon University)
Last. Christine Kang (LBSU: California State University, Long Beach)
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Abstract This study examines fairness perception of ancillary fees across different industries, and ways to communicate ancillary fees in a way that reduces customers' feeling that they are being unfairly treated. Through surveys and consumer experiments, we show that consumers’ perception of fairness decreases as the level of ancillary fees increases, with differences across industries. Also, when the customer is given a cue that the ancillary fees are necessary for low base prices, fairness pe...
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#1Andrew R. TimmingH-Index: 11
#2Chris Baumann (Macquarie University)H-Index: 15
Last. Paul J. Gollan (UOW: University of Wollongong)H-Index: 20
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#1Hana KrskovaH-Index: 2
#2Leigh N. WoodH-Index: 15
Last. Chris BaumannH-Index: 15
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In our digital 21st century, work demands a different set of skills than that of our industrial past. Educational institutions need to do more to help students both complete tertiary education and be ready for a future that will require continual learning. This chapter presents a case for improving non-cognitive skills, and particularly discipline, to achieve these and other goals. Discipline associated with learning often has negative connotations. However, discipline can also be thought of as ...
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#1Marina Harvey (UNSW: University of New South Wales)H-Index: 1
#2Chris Baumann (SNU: Seoul National University)H-Index: 15
Last. Vanessa Fredericks (UNSW: University of New South Wales)
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ABSTRACTReflective practice can support student learning by enabling praxis: the bridging of the theory of the classroom with the students’ learning experience. Students’ written reflections are th...
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The role of discipline in achieving higher academic and workplace performance is receiving increasing attention; however, research into student discipline has historically centred on schools. The purpose of this paper is to explore how university students from multiple faculties and at different stages of academic progression understand discipline in higher education, with the aim to investigate how graduates could become more disciplined and more work ready.,This study adopted a qualitative exp...
1 CitationsSource
#1Chris BaumannH-Index: 15
#2Hume WinzarH-Index: 11
Last. Doris ViengkhamH-Index: 1
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#1Chris BaumannH-Index: 15
#2Hume WinzarH-Index: 11
Last. Doris ViengkhamH-Index: 1
view all 3 authors...
1 CitationsSource
#1Chris BaumannH-Index: 15
#2Hume WinzarH-Index: 11
Last. Doris ViengkhamH-Index: 1
view all 3 authors...
Source
#1Chris BaumannH-Index: 15
#2Hume WinzarH-Index: 11
Last. Doris ViengkhamH-Index: 1
view all 3 authors...
Source
#1Chris BaumannH-Index: 15
#2Hume WinzarH-Index: 11
Last. Doris ViengkhamH-Index: 1
view all 3 authors...
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