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Marc Day
University of Reading
29Publications
10H-index
441Citations
Publications 29
Newest
#1Mona Ashok (University of Reading)H-Index: 3
#2Marc Day (University of Reading)H-Index: 10
Last.Rajneesh Narula (University of Reading)H-Index: 37
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Abstract Studying buyer satisfaction within business services is important because if buyer expectations are not addressed, it can endanger the relationship. Dissatisfied buyers can remain silent or switch supplier without notice, damaging the supplier-buyer relationship. Therefore, suppliers often invest substantial effort in collecting feedback with an expectation that it will foster improvements and innovation in processes. However, using a mixed method sequential research design, we find tha...
#1Mark J. WebbH-Index: 37
#2Simon J. BrownH-Index: 10
Last.Marc DayH-Index: 10
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This report is unique in tracking the status of category management implementation globally. It uses results from what is the largest and most global cross-industry survey of procurement leaders and practitioners and we would like to thank the 323 individuals who took part. Our research objectives are to identify the priority practices that make the biggest difference to category management success, the extent to which they are used and the additional value secured through their use. We also mak...
The resource-based view of strategy suggests that competitiveness in part derives from a firm's ability to collaborate with a subset of its supply network to co-create highly valued products and services. This relational capability relies on a foundational intra and inter-organisational architecture, the manifestation of strategic, people and process decisions facilitating the interface between the firm and its strategic suppliers. Using covariance-based structural equation modelling we examine ...
#1Marc Day (University of Reading)H-Index: 10
#2Scott Lichtenstein (BCU: Birmingham City University)H-Index: 3
Last.Phillip Samouel (Kingston Business School)H-Index: 9
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Despite the generally positive contribution of supply management capabilities to firm performance their respective routines require more depth of assessment. Using the resource-based view we examine four routines bundles comprising ostensive and performative aspects of supply management capability – supply management integration, coordinated sourcing, collaboration management and performance assessment. Using structural equation modelling we measure supply management capability empirically as a ...
#1Sarah Dixon (Xi'an Jiaotong-Liverpool University)H-Index: 8
#2Marc Day (University of Reading)H-Index: 10
Last.Chris Brewster (University of Reading)H-Index: 52
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We contrast attempts to introduce what were seen as sophisticated Western-style human resource management (HRM) systems into two Russian oil companies – a joint venture with a Western multinational corporation (TNK-BP) and a wholly Russian-owned company (Yukos). The drivers for Western hegemony within the joint venture, heavily influenced by expatriates and the established HRM processes introduced by the Western parent, were counteracted to a significant degree by the Russian spetsifika – the pe...
#1Sarah DixonH-Index: 8
#2Klaus E. MeyerH-Index: 41
Last.Marc DayH-Index: 10
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What are the microfoundations of dynamic capabilities that sustain competitive advantage in a highly volatile environment, such as a transition economy? We explore the detailed nature of these dynamic capabilities along with their antecedents by tracing the sequence of their development based on a longitudinal case study of an organization subject to an external context of radical transition — the Russian oil company, Yukos. Our rich qualitative data indicate two distinct types of dynamic capabi...
#1Marc Day (University of Reading)H-Index: 10
#2Stanley E. Fawcett (Weber State University)H-Index: 40
Last.Gregory M. Magnan (SU: Seattle University)H-Index: 21
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This paper explores the role of trust as an enabler and constraint between buyers and suppliers engaged in long-term relationships. According to the relational view, cooperative strategies require trust-based mutual commitments to co-create value. However, complete pictures of the positive and negative outcomes from trust development have yet to be fully developed. In particular, trust as an originator of path dependent constraints resulting from over embeddedness is yet to be integrated into th...
#1Sarah Dixon (University of Bradford)H-Index: 8
#2Marc Day (University of Reading)H-Index: 10
This article uses case research to explore the success and subsequent failure of the Russian oil company Yukos, using the dual lenses of the resource-based view and institutional theory. Yukos' failure resulted from a combination of factors linked to the internal capabilities of the organization, its external environment and the leadership of its Chief Executive Officer. The organization failed to develop the dynamic capabilities to sense and shape opportunities and threats in the changing insti...
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