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Kelly J. Fadel
Utah State University
32Publications
9H-index
284Citations
Publications 32
Newest
#1Sal Mistry (SMU: Southern Methodist University)H-Index: 1
#2Ozias Moore (Lehigh University)
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#1Kelly J. Fadel (USU: Utah State University)H-Index: 9
#2Thomas O. Meservy (BYU: Brigham Young University)H-Index: 7
Last.Brock Kirwan (BYU: Brigham Young University)H-Index: 1
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#1Thomas O. Meservy (BYU: Brigham Young University)H-Index: 7
#2Kelly J. Fadel (USU: Utah State University)H-Index: 9
Last.Rayman D. Meservy (BYU: Brigham Young University)H-Index: 5
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#1Alexandra Durcikova (OU: University of Oklahoma)H-Index: 10
#2Kelly J. Fadel (USU: Utah State University)H-Index: 9
This paper draws on the knowledge management literature to develop hypotheses that relate key knowledge repository (KR) characteristics and psychological climate to KR knowledge sourcing behavior these hypotheses are tested using survey data from 110 technical support agents from seven companies. The results reveal that searchability (finding knowledge in the KR), actionability (applying retrieved knowledge to problem solving) and support for knowledge contribution are characteristics of a KR th...
#1Kelly J. Fadel (USU: Utah State University)H-Index: 9
Today's complex information systems can be used to varying degrees by individuals. Information system infusion captures the degree to which the system is used deeply, or to its fullest extent, for improving organizational and individual performance. Theory suggests that infusion at the individual level depends on user adaptation to an information system; however, relationship between types of user adaptation and infusion has not been examined in extant research. This study draws on the Coping Mo...
#1Kelly J. Fadel (USU: Utah State University)H-Index: 9
#2Thomas O. Meservy (BYU: Brigham Young University)H-Index: 6
Last.Matthew L. Jensen (BYU: Brigham Young University)H-Index: 15
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AbstractElectronic networks of practice (ENPs) have become an important mechanism for knowledge exchange among loosely connected individuals who share common knowledge interests. While prior research has explored factors that influence knowledge contribution in such networks, less is understood about the process by which individuals evaluate and ultimately adopt knowledge from ENPs. This study examines the process of knowledge filtering in online ENP forums. Drawing from dual process and informa...
#1Kelly J. Fadel (USU: Utah State University)H-Index: 9
#2Alexandra Durcikova (OU: University of Oklahoma)H-Index: 10
Abstract The organizational value of an electronic knowledge repository depends on the degree to which it offers high quality knowledge to its users. Validation procedures are implemented to monitor and ensure the quality of submitted content. However, if perceived as unreasonable or unfair, validation can have the unintended effect of discouraging employee contributions. Drawing on organizational justice and fairness literatures, we show that both quality perceptions and contribution behaviors ...
#1Thomas O. Meservy (BYU: Brigham Young University)H-Index: 6
#2Matthew L. Jensen (OU: University of Oklahoma)H-Index: 15
Last.Kelly J. Fadel (USU: Utah State University)H-Index: 9
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Electronic networks of practice have become a prevalent means for acquiring new knowledge. Knowledge seekers commonly turn to online repositories constructed by these networks to find solutions to domain-specific problems and questions. Yet little is understood about the process by which such knowledge is evaluated and adopted by knowledge seekers. This study examines how individuals filter knowledge encountered in online forums, a common platform for knowledge exchange in an electronic network ...
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