Match!
Giancarlo Medeiros Pereira
Universidade do Vale do Rio dos Sinos
98Publications
13H-index
508Citations
Publications 100
Newest
#1Giancarlo Medeiros Pereira (Universidade do Vale do Rio dos Sinos)H-Index: 13
Last.Marcos Aurélio Araújo Santos (UFMA: Federal University of Maranhão)
view all 5 authors...
Abstract Both the conception and the implementation of ecodesign require a strong focus on change management due to the risk of failure. This study examines the pivotal role of middle managers (MM), which have been overlooked in terms of ecodesign, despite their importance to organizations. This research builds on the multiple case study method, addressing this gap in the literature by analyzing successful projects orchestrated by MMs. The findings indicate that MMs develop various actions accor...
Source
Source
The purpose of this paper is to explore top managers’ role in key account management.,The possible actions that could be performed by a top manager were investigated in 12 case studies. These actions were grouped into key account managers and teams, culture, engagement and knowledge, organizational structure/conditions and customers and markets.,Top managers (TMs) informally evaluate teams and key account (KA) managers, stimulate a culture that favors the information’s prospection, persuade mana...
Source
#1Miriam BorchardtH-Index: 13
#2Nelson Oly Ndubisi (Qatar University)H-Index: 2
view all 5 authors...
Abstract Anchored in the current controversy around the role of multinational enterprises (MNEs) in promoting base of the pyramid (BoP) initiatives in developing nations, this paper analyzes the evolution and changes in BoP approaches associated with the roles of MNEs and domestic business ventures at the BoP, applying both value-commitment and profit-making theoretical lenses. Despite the practical importance of BoP initiatives and the special role assigned to the MNEs involved, the literature ...
Source
Source
Last.Miriam BorchardtH-Index: 13
view all 3 authors...
Source
#1Miriam Borchardt (Universidade do Vale do Rio dos Sinos)H-Index: 13
#2Marcelo Kehl de Souza (Universidade do Vale do Rio dos Sinos)H-Index: 3
Last.Cláudia Viviane Viegas (Universidade do Vale do Rio dos Sinos)H-Index: 10
view all 4 authors...
Purpose Branded car dealerships with best revenue by serviced car also have the best after-sales customers’ satisfaction level. The purpose of this paper is to present the analysis of the after-sales quality management practices adopted by dealerships with the best performance in terms of customer’s satisfaction and revenue and how such practices contribute to these results. Design/methodology/approach A multiple case study was performed with nine leader branded car dealerships in an emerging co...
1 CitationsSource
The aim of this research is to analyse what practices concerning sales elements have been applied by the dealerships with better performance in new-car sales processes to support the TQM principles...
1 CitationsSource
#1Miriam Borchardt (Universidade do Vale do Rio dos Sinos)H-Index: 13
#2Giancarlo Medeiros Pereira (Universidade do Vale do Rio dos Sinos)H-Index: 13
Last.Daniel Battaglia (Universidade do Vale do Rio dos Sinos)H-Index: 3
view all 6 authors...
The purpose of this research is to identify challenges and opportunities to micro, small and medium-sized producers that supply the base of the pyramid (BOP) market through small retails concerning products features and distribution system. A case study with 30 small retailers that provide goods to BOP was performed. The results indicate that for ordinary products (rice, beans, pasta, sugar), local brands have the preference and price is determinant. For aspirational products (cookies, chocolate...
1 Citations
#1Giancarlo Medeiros Pereira (Universidade do Vale do Rio dos Sinos)H-Index: 13
#2Miguel Afonso Sellitto (Universidade do Vale do Rio dos Sinos)H-Index: 5
Last.Miriam Borchardt (Universidade do Vale do Rio dos Sinos)H-Index: 13
view all 3 authors...
Source
12345678910