Match!
Vinh Q. La
University of New South Wales
3Publications
3H-index
164Citations
Publications 3
Newest
#1Vinh Q. La (UNSW: University of New South Wales)H-Index: 3
#2Paul G. Patterson (UNSW: University of New South Wales)H-Index: 39
Last.Chris Styles (USYD: University of Sydney)H-Index: 24
view all 3 authors...
Drawing from the resource-based view and a contingency approach, the authors develop and test a model of the antecedents of client-perceived value in the context of international, professional business-to-business services (consultants, engineers, project management, IT consultants, etc.) in a developing economies setting. Further, we examine the effects of key moderators (e.g., country-of-origin (COO), firm's international experience, client's buying experience) on client-perceived performance ...
62 CitationsSource
#1Chris Styles (USYD: University of Sydney)H-Index: 24
#2Paul G. Patterson (UNSW: University of New South Wales)H-Index: 39
Last.Vinh Q. La (UNSW: University of New South Wales)H-Index: 3
view all 3 authors...
Abstract Despite the growing importance of service exports in the world economy, there is limited research into the unique success factors in this sector. This article reports the key lessons from 17 Australian exporters of knowledge-based services (e.g., market research, legal, advertising, engineering) that conduct business in Southeast Asia. The authors selected the cases in accordance with Patterson and Cicic's (1995) classification scheme, which recognizes key differences across service typ...
39 CitationsSource
#1Vinh Q. La (UNSW: University of New South Wales)H-Index: 3
#2Paul G. Patterson (UNSW: University of New South Wales)H-Index: 39
Last.Chris Styles (USYD: University of Sydney)H-Index: 24
view all 3 authors...
Purpose – To highlight the relative importance of service‐specific export performance drivers that help successful exporting.Design/methodology/approach – A gap between the antecedents of manufacturing and service firms was identified via an extensive review on the export performance as well as services literature. Taking the resource‐based view and the contingency approach, a series of research propositions relating to the determinants of export performance among service firms are developed.Fin...
63 CitationsSource
1