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J. Leon Zhao
City University of Hong Kong
Data miningWorkflowWorkflow technologyComputer scienceKnowledge management
232Publications
25H-index
3,514Citations
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Publications 229
Newest
#1Yiyang BianH-Index: 3
#2Lele KangH-Index: 4
Last. J. Leon ZhaoH-Index: 25
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#1Lele Kang (NU: Nanjing University)H-Index: 4
#2Chuan-Hoo Tan (NUS: National University of Singapore)H-Index: 20
Last. J. Leon ZhaoH-Index: 25
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Live chat, which is embedded in some shopping websites, allows a retailer to communicate with its shoppers directly and respond to their inquiries promptly. We extended the Speech Act Theory (SAT) to this context by developing the Dialog Conversion Model (DCM) that elucidates the characteristics of online dialog between shoppers and retailers. We validated the DCM using quantitative and qualitative data. The quantitative analyses of 1,185 communication sessions and related purchase records refle...
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#1Qiang Cao (CityU: City University of Hong Kong)
Last. Raymond Y. K. Lau (CityU: City University of Hong Kong)H-Index: 29
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#1Jiewu Leng (GDUT: Guangdong University of Technology)H-Index: 10
#1Jiewu Leng (GDUT: Guangdong University of Technology)H-Index: 3
Last. Xin Chen (GDUT: Guangdong University of Technology)H-Index: 19
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The growth of individualized product demands drives high flexibility of manufacturing processes, which requires large-scale deployment of Industrial Internet of Things (IIoT). Since centralized control of IIoT suffers from poor flexibility in coping with disturbances and changes, a decentralized organization structure is a better choice, in which a permissioned blockchain-driven IIoT can enable partially decentralized self-organization and thus offload and accelerate the optimization of upper-le...
4 CitationsSource
#2Ji Wu (SYSU: Sun Yat-sen University)H-Index: 3
Last. J. Leon Zhao (CityU: City University of Hong Kong)H-Index: 25
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#1Wen Mu (Xi'an Jiaotong University)H-Index: 1
#2Yiyang Bian (NU: Nanjing University)H-Index: 1
Last. J. Leon ZhaoH-Index: 25
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The purpose of this paper is to investigate the roles of online leadership in open collaborative innovation success by extending functional leadership theory in the context of open source projects.,This study uses negative binomial regression models to empirically test the proposed hypotheses with samples of blockchain open source projects on GitHub.,The results indicate that task-oriented leadership behaviors in forms of technical contributions have little influence on open collaborative innova...
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#1Jiewu Leng (GDUT: Guangdong University of Technology)H-Index: 1
#2Pingyu Jiang (Xi'an Jiaotong University)H-Index: 1
Last. Rui Shi (CityU: City University of Hong Kong)H-Index: 2
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Abstract The growth of personalized demands requires socialized resources to timely self-organize themselves with crowd intelligence for co-creating open architecture products. This social manufacturing paradigm drives an increased demand for makers to track the authenticity and quality of products. A new decentralized blockchain-driven model, named Makerchain, is presented to handle the cyber-credit of social manufacturing among various makers. An anti-counterfeiting method composed of chemical...
2 CitationsSource
#1Manli Wu (USTC: University of Science and Technology of China)H-Index: 1
#2Xiaojuan Xu (Anda: Anhui University)
Last. Liang Liang (USTC: University of Science and Technology of China)H-Index: 6
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The purpose of this paper is to examine the impacts of perceived informational value and perceived relational value on feedback-seeking intention in online communities of inquiry (OCoIs). To develop an integrated theoretical framework, the antecedents of perceived informational value and perceived relational value are also investigated.,This study builds on the relational communication theory (RCT) and the social psychology perspective to develop an integrated research model regarding feedback-s...
Source
#1Manli Wu (USTC: University of Science and Technology of China)H-Index: 1
#2Lele Kang (NU: Nanjing University)H-Index: 4
Last. Liang Liang (USTC: University of Science and Technology of China)H-Index: 6
view all 5 authors...
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#1Yiyang Bian (CityU: City University of Hong Kong)H-Index: 3
Last. Yibo Wan
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