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Loo Geok Pee
Nanyang Technological University
52Publications
12H-index
587Citations
Publications 52
Newest
#1Junyeong LeeH-Index: 15
#2Jinyoung MinH-Index: 6
Last.Heeseok LeeH-Index: 23
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An organization can be understood as a knowledge network in which teams send and receive knowledge. Many studies have explored knowledge sharing across teams but did not consider the direction of knowledge flows (KF), specifically how the knowledge inflow (KIF) and knowledge outflow (KOF) can be induced and influence team activities differently. To fill this gap, this paper distinguishes between KIF and KOF, examines their antecedents and consequences and considers how KIF and KOF within a team ...
1 CitationsSource
#1Loo Geok Pee (NTU: Nanyang Technological University)H-Index: 12
#2Shan Ling Pan (UNSW: University of New South Wales)H-Index: 36
Last.Suling Jia (Beihang University)H-Index: 2
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#1Loo Geok Pee (NTU: Nanyang Technological University)H-Index: 12
ABSTRACTIll-structured problem solving is widely believed to promote learning in higher education but its multiplicity (i.e. multiple solutions and evaluation criteria) is often seen as a challenge...
Source
#1Loo Geok Pee (NTU: Nanyang Technological University)H-Index: 12
#2Shan Ling Pan (UNSW: University of New South Wales)H-Index: 36
Last.Lili Cui (SUFE: Shanghai University of Finance and Economics)H-Index: 3
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Knowledge embodiment, taking a social informatics perspective, refers to the transformation of knowledge into a form in which its value becomes evident. Knowledge embodiment in robotic systems with artificial intelligence (AI robotic systems) actualizes the value of knowledge much more powerfully than other entities, potentially altering the connections among people or even displacing professionals. To understand the effects of knowledge embodiment in AI robotic systems on connections among peop...
1 CitationsSource
#1Loo Geok Pee (NTU: Nanyang Technological University)H-Index: 12
#2James J. JiangH-Index: 37
Last.Gary Klein (UCCS: University of Colorado Colorado Springs)H-Index: 40
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Customer loyalty is vital to the survival of online stores. Many cross-sectional studies have shown that e-store loyalty is strongly affected by perceived website usefulness (PU) and satisfaction w...
6 CitationsSource
#1Loo Geok Pee (NTU: Nanyang Technological University)H-Index: 12
Abstract Many organizations have implemented enterprise social media (ESM) to better connect employees and promote knowledge sharing. Prior studies indicate that employees often use ESM to access knowledge in other domains or complex knowledge. But connecting employees is only part of the picture – while ESM offer the possibility of accessing domain specific and complex knowledge, the flow of such knowledge might remain inhibited by the perceived effort required to codify them for sharing. This ...
14 CitationsSource
#1Wenchi Ying (Beihang University)H-Index: 2
#2Loo Geok Pee (NTU: Nanyang Technological University)H-Index: 12
Last.Suling Jia (Beihang University)H-Index: 2
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Abstract Intelligent manufacturing involves developing a vertically and horizontally connected manufacturing system that allows efficient mass customization. Research has mainly focused on connections between information technology and manufacturing equipment in a cyber-physical system. This case study analyses major changes in the development of an intelligent manufacturing ecosystem by a traditional manufacturer that connects customers to manufactories for the mass customization of suits. Find...
4 CitationsSource
#1Loo Geok Pee (NTU: Nanyang Technological University)H-Index: 12
#2E Koh (NTU: Nanyang Technological University)H-Index: 1
Last.M Goh (NTU: Nanyang Technological University)H-Index: 1
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Abstract Research on crowdsourcing participation has identified the four primary motivators to be payment, job-market signaling, competence development, and fostering social affiliation. These motivators have mostly been understood in terms of the intrinsic-extrinsic perspective, and participation has been treated as a black box. This study extends understanding of the primary motivators by clarifying their differential effects in terms of the distal-proximal perspective of motivation, and disti...
4 CitationsSource
#1Loo Geok Pee (NTU: Nanyang Technological University)H-Index: 12
Purpose In practice, showing the community’s need for knowledge (e.g. listing requests for new articles) is used to drive knowledge sharing in Wikipedia. Yet, theoretical understanding of how it influences one’s knowledge sharing is still lacking. The aim of this study is to develop a model of the influence and show that one takes others’ utility into account (utility interdependence). Design/methodology/approach The proposed model was tested with data collected in a survey of 323 Wikipedia user...
2 CitationsSource
#1Loo Geok Pee (NTU: Nanyang Technological University)H-Index: 12
#2James J. Jiang (NTU: National Taiwan University)H-Index: 19
Last.Gary Klein (CU: University of Colorado Boulder)H-Index: 40
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Abstract After-sale service quality is a key to differentiating an online seller from numerous others and attracting returning customers. However, new customers cannot readily discern the quality of unfamiliar sellers. Sellers often try to reduce the information asymmetry and signal their quality by ensuring good website interface usability, considering that the website is the main point of contact with online shoppers. Most research on signaling has focused on its pre-purchase effects. Although...
16 CitationsSource
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