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Ileana Stigliani
Imperial College London
21Publications
7H-index
456Citations
Publications 21
Newest
#1Davide Ravasi (UCL: University College London)H-Index: 23
#2Violina P. Rindova (SC: University of Southern California)H-Index: 30
Last.Ileana Stigliani (Imperial College London)H-Index: 7
view all 3 authors...
A growing body of research on how organizations engage with their histories has shown that organizational members revisit history in the light of present-day concerns to inspire or legitimate futur...
1 CitationsSource
#1Kimberly D. Elsbach (UC Davis: University of California, Davis)H-Index: 27
#2Ileana Stigliani (Imperial College London)H-Index: 7
In this paper, we perform a review of relatively recent empirical research that relates new information technology to biased thinking. Based on this review, we develop a framework that suggests a n...
2 CitationsSource
#1Ileana Stigliani (Imperial College London)H-Index: 7
#2Kimberly D. Elsbach (UC Davis: University of California, Davis)H-Index: 27
We inductively studied the sensemaking and sensegiving processes used by industry founders in the co‐formation of organizational and industry identities in the emerging industry of Service Design. Our findings illustrate how the sensemaking and sensegiving processes that revolved around the new ‘Service Design’ label allowed the two sets of industry founders to forge both distinctive organizational identities and a coherent industry identity. The new label was, thus, used as a central ‘carrier’ ...
1 CitationsSource
#1Kimberly D. Elsbach (UC Davis: University of California, Davis)H-Index: 27
#2Ileana Stigliani (Imperial College London)H-Index: 7
Design thinking comprises an approach to problem solving that uses tools traditionally utilized by designers of commercial products, processes, and environments (e.g., designing a new car or the layout of a new airport). While design thinking was originally introduced as an approach that would work best when infused into the culture of an organization, most early studies of design thinking focused on identifying the specific tools and methods that might be used to solve management problems. Only...
14 CitationsSource
#1Ileana Stigliani (Imperial College London)H-Index: 7
#2Davide Ravasi (City University London)H-Index: 23
Research on design and designers has emphasized the tacit nature of the aesthetic knowledge that these professionals draw upon to make decisions about formal properties of objects and spaces, but is less clear about how design teams address the difficulties associated with expressing and sharing this type of knowledge. A ten-month ethnography in a design consultancy revealed a range of multimodal and cross-modal ways in which members of a design team compensate their imperfect capacity of articu...
1 CitationsSource
#1Anne-Laure Fayard (NYU: New York University)H-Index: 12
#2Ileana Stigliani (Imperial College London)H-Index: 7
Last.Beth A. Bechky (NYU: New York University)H-Index: 15
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In this paper, we study the way that nascent occupations constructing an occupational mandate invoke not only skills and expertise or a new technology to distinguish themselves from other occupations, but also their values. We studied service design, an emerging occupation whose practitioners aim to understand customers and help organizations develop new or improved services and customer experiences, translate those into feasible solutions, and implement them. Practitioners enacted their values ...
9 CitationsSource
#2Ileana Stigliani (Imperial College London)H-Index: 7
Last.Francesco LuratiH-Index: 7
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In this paper we examine how the formation, circulation and interpretation of a collective identity story within a local cluster of organizations contributes to make meaningful a collective supra-o...
Source
#1Ileana StiglianiH-Index: 7
#2Davide RavasiH-Index: 23
In this chapter, we argue that combining different qualitative research methods can facilitate the study of collective cognition in organizations, thus compensating the limitations of more traditional approaches. Using our own research experience in studying how designers develop new ideas, we explain how the combined use of ethnography, grounded theory and visual narrative analysis allowed us to gain a deep understanding of how material practices influence collective cognitive sensemaking in or...
Source
#1Anne-Laure Fayard (York University)H-Index: 1
#2Ileana Stigliani (Imperial College London)H-Index: 7
Last.Beth A. Bechky (York University)H-Index: 15
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This study investigates the activities that service designers, as members of a nascent occupation, engaged in to construct their occupational mandate. Building on the literature on occupations, the study shows what members of new occupations need to do before achieving institutional support, and, more specifically, sheds light on the practices they enact when rhetorical and political practices might not be available in this pre-institutional stage. Our findings show how members of this occupatio...
Source
#1Mike Wright (Imperial College London)H-Index: 101
#2Ileana Stigliani (Imperial College London)H-Index: 7
The entrepreneurial growth literature is extensive, but research focusing on questions such as how firms grow, why they grow according to different patterns, how the decisions about growing or not growing are made, and the contextual dimensions within which growth takes place, has been neglected. This annual review article explores such issues: it suggests that there is a greater need to understand the processes that underlie entrepreneurial growth. In particular, we need to know more about how ...
143 CitationsSource
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