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Paul E. Spector
University of South Florida
336Publications
83H-index
34.8kCitations
Publications 339
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#1Paul E. Spector (USF: University of South Florida)H-Index: 83
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#1Cheryl E. Gray (USF: University of South Florida)
#2Paul E. Spector (USF: University of South Florida)H-Index: 83
Last.Morgan R. Taylor (PSU: Portland State University)
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ABSTRACTWhile social support is generally considered a helpful resource for employees, it can also serve as a job stressor. Unhelpful workplace social support (UWSS) is any action taken by a superv...
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#1Stacey R. Kessler (MSU: Montclair State University)H-Index: 9
#2Kevin T. Mahoney (South Dakota State University)H-Index: 1
Last.Paul E. Spector (USF: University of South Florida)H-Index: 83
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We extend attribution and stakeholder theory in the context of crisis reputation management by examining differences in stakeholder perceptions in the form of organization-related blame. We presented eight stakeholder groups with factual information surrounding the Deepwater Horizon Oil Spill and asked them to indicate the extent to which they blamed the leaders and organizations associated with the event. Stakeholders also completed a survey assessing their attribution styles. Results indicated...
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#1Stephanie A. Andel (USF: University of South Florida)H-Index: 2
#2Shani Pindek (University of Haifa)H-Index: 4
Last.Paul E. Spector (USF: University of South Florida)H-Index: 83
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ABSTRACTPast research has traditionally examined stressors as predictors and strains as outcomes. However, some recent research has found evidence of reverse causality between various stressors and...
1 CitationsSource
#1Paul E. Spector (USF: University of South Florida)H-Index: 83
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#1Maryana L. ArvanH-Index: 2
Last.Paul E. SpectorH-Index: 83
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This chapter summarizes a meta-analysis of 72 studies (N= 20,701) that link customer mistreatment (abusive, nasty, and rude behavior of customers toward employees) to psychological, attitudinal, and behavioral strains. Results showed that customer mistreatment related significantly to a variety of psychological and attitudinal strains (emotional exhaustion, emotional strain, job (dis)satisfaction, turnover intentions, perceived organizational support, and supervisor support) and behavioral strai...
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Workplace abuse, broadly defined as interpersonal mistreatment against employees in the workplace that might harm or injure them and contribute to a hostile work environment, is one of the most pervasive and harmful problems faced by organizations worldwide. In the current symposium, we focus attention on the macro-level drivers of workplace abuse that occur within organizations and in society more generally. At the societal level, we will have one paper about important global trends affecting t...
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#1Zhiqing E. Zhou (CUNY: City University of New York)H-Index: 8
#2Laurenz L. MeierH-Index: 29
Last.Paul E. Spector (USF: University of South Florida)H-Index: 83
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#1Shani Pindek (University of Haifa)H-Index: 4
#2Ezgi Demircioğlu (METU: Middle East Technical University)H-Index: 1
Last.Paul E. Spector (USF: University of South Florida)H-Index: 83
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ABSTRACTIllegitimate tasks are tasks that violate norms for what the employee should do as part of the job, and have been found to harm employees’ well-being. The current research uses a mixed meth...
2 CitationsSource
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