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Paul E. Spector
University of South Florida
336Publications
83H-index
34.8kCitations
Publications 336
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#1Stacey R. Kessler (MSU: Montclair State University)H-Index: 9
#2Kevin T. Mahoney (South Dakota State University)H-Index: 1
Last.Paul E. Spector (USF: University of South Florida)H-Index: 83
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We extend attribution and stakeholder theory in the context of crisis reputation management by examining differences in stakeholder perceptions in the form of organization-related blame. We presented eight stakeholder groups with factual information surrounding the Deepwater Horizon Oil Spill and asked them to indicate the extent to which they blamed the leaders and organizations associated with the event. Stakeholders also completed a survey assessing their attribution styles. Results indicated...
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#1Stephanie A. Andel (USF: University of South Florida)H-Index: 2
#2Shani Pindek (University of Haifa)H-Index: 4
Last.Paul E. Spector (USF: University of South Florida)H-Index: 83
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ABSTRACTPast research has traditionally examined stressors as predictors and strains as outcomes. However, some recent research has found evidence of reverse causality between various stressors and...
1 CitationsSource
#1Paul E. Spector (USF: University of South Florida)H-Index: 83
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#1Maryana L. ArvanH-Index: 2
Last.Paul E. SpectorH-Index: 83
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This chapter summarizes a meta-analysis of 72 studies (N= 20,701) that link customer mistreatment (abusive, nasty, and rude behavior of customers toward employees) to psychological, attitudinal, and behavioral strains. Results showed that customer mistreatment related significantly to a variety of psychological and attitudinal strains (emotional exhaustion, emotional strain, job (dis)satisfaction, turnover intentions, perceived organizational support, and supervisor support) and behavioral strai...
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#1Zhiqing E. Zhou (CUNY: City University of New York)H-Index: 8
#2Laurenz L. MeierH-Index: 29
Last.Paul E. Spector (USF: University of South Florida)H-Index: 83
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#1Shani Pindek (University of Haifa)H-Index: 4
#2Ezgi Demircioğlu (METU: Middle East Technical University)H-Index: 1
Last.Paul E. Spector (USF: University of South Florida)H-Index: 83
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ABSTRACTIllegitimate tasks are tasks that violate norms for what the employee should do as part of the job, and have been found to harm employees’ well-being. The current research uses a mixed meth...
2 CitationsSource
#1Paul E. Spector (USF: University of South Florida)H-Index: 83
#2Ashley E. Nixon (SPbU: Saint Petersburg State University)H-Index: 6
Three studies experimentally investigated response formats of agreement (A) and frequency (F) to determine their effect on correlations between often used measures of job stressors and strains. Study 1 used a within-subject design where respondents were given two sets of the same 6 stressor measures that varied in A versus F formats, as well as measures of 6 strains. Study 2 replicated Study 1 using a between-subject design where each respondent was randomly assigned to either the A or F stresso...
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#1Dong Ju (BNU: Beijing Normal University)H-Index: 4
#2Minya Xu (PKU: Peking University)H-Index: 6
Last.Paul E. Spector (USF: University of South Florida)H-Index: 83
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Counterproductive work behavior (CWB) is defined as behavior that harms organizations and people in organizations. There has been a growing interest among scholars in understanding CWB from a multi...
1 CitationsSource
#1Paul E. Spector (USF: University of South Florida)H-Index: 83
The cross-sectional research design, especially when used with self-report surveys, is held in low esteem despite its widespread use. It is generally accepted that the longitudinal design offers considerable advantages and should be preferred due to its ability to shed light on causal connections. In this paper, I will argue that the ability of the longitudinal design to reflect causality has been overstated and that it offers limited advantages over the cross-sectional design in most cases in w...
16 CitationsSource
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