Prakash K. Chathoth
American University of Sharjah
Publications 52
#1Fevzi Okumus (Elsevier)H-Index: 37
#2Levent AltinayH-Index: 30
Last.Prakash K. ChathothH-Index: 16
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Strategic Management in the International Hospitality Industry: content and process, is a vital text for all those studying cutting edge theories and views on strategic management. Unlike others textbooks in this area, it goes further than merely contextualising strategic management for hospitality and tourism, and avoids using a prescriptive, or descriptive approach. It looks instead, at the latest in strategic thinking and theories, and provides critical and analytical discussion as to how and...
36 Citations
#1Kichan Nam (AUS: American University of Sharjah)H-Index: 17
#2Christopher S. Dutt (Emirates Academy of Hospitality Management)H-Index: 2
Last.M. Sajid Khan (AUS: American University of Sharjah)H-Index: 6
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ABSTRACTBlockchain is one of the latest network-based technologies, which will have significant impact on most industries including tourism. Even though blockchain technology is at the infancy stag...
4 CitationsSource
#1Prakash K. Chathoth (AUS: American University of Sharjah)H-Index: 16
#2Kaye Chon (PolyU: Hong Kong Polytechnic University)H-Index: 15
#1Robert J. Harrington (WSU: Washington State University)H-Index: 25
#2Rhonda K. Hammond (WSU: Washington State University)H-Index: 1
Last.Byron Marlowe (WSU: Washington State University)H-Index: 3
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Abstract Earlier theories of business logics represent a shift in the value creation mindset. This study proposes a framework related to the applicability within the context of hospitality and advocates advancing the existing logic beyond value-in-use or experience to value-in-memory as a firm strategy described as memory-dominant logic (MDL). The proposed framework indicates that the range of business logic constructs represent complementary and contrasting aspects and that their applicability ...
4 CitationsSource
#1M. Sajid KhanH-Index: 6
#2Mina WooH-Index: 2
Last.Prakash K. ChathothH-Index: 16
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Over the past decade, the advent of new technology has brought about the emergence of smart cities aiming to provide their stakeholders with technology-based solutions that are effective and efficient. Insofar as the objective of smart cities is to improve outcomes that are connected to people, systems and processes of businesses, government and other public- and private-sector entities, its main goal is to improve the quality of life of all residents. Accordingly, smart tourism has emerged over...
16 CitationsSource
#1Prakash K. ChathothH-Index: 16
#2Eric S.W. ChanH-Index: 17
Last.Zibin SongH-Index: 6
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#1Prakash K. Chathoth (AUS: American University of Sharjah)H-Index: 16
#2Gerardo R. Ungson (SFSU: San Francisco State University)H-Index: 7
Last.Eric S.W. Chan (PolyU: Hong Kong Polytechnic University)H-Index: 17
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Purpose – This paper aims to present a review of the literature associated with co-creation and higher-order customer engagement concepts and poses critical questions related to the current state of research. Additionally, the paper presents a framework for customer engagement and co-creation with relevance to hospitality transactions. Design/methodology/approach – Earlier research on co-production, co-creation, consumer engagement and service-dominant logic are discussed and synthesized. Based ...
85 CitationsSource
#1Zibin Song (Haida: Hainan University)H-Index: 6
#2Lijuan Xing (SCUT: South China University of Technology)H-Index: 1
Last.Prakash K. Chathoth (AUS: American University of Sharjah)H-Index: 16
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Festivals can provide an effective vehicle for sustainable tourism. It is therefore necessary to examine the impacts of festival tourism as well as their consequences in order to manage their relevance to the local community. The lack of a multiple mediation approach, however, has hampered research on the psycho-social process through which festival impacts (perceived benefits, costs, and affective impact) influence resident support. We propose a new integrative approach in which resident-rated ...
19 CitationsSource
#1Robert J. Harrington (UA: University of Arkansas)H-Index: 25
#2Prakash K. Chathoth (AUS: American University of Sharjah)H-Index: 16
Last.Levent Altinay (Oxford Brookes University)H-Index: 30
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Purpose – The purpose of this study is to review the hospitality and tourism strategy literature to identify trends related to key topical areas of research. The study objectives include identifying hospitality and tourism strategy challenges; presenting a synthesis of frequent strategy topics; and identifying opportunities for future research. Design/methodology/approach – Earlier studies in the hospitality strategy literature were reviewed and synthesized to identify trends, gaps and opportuni...
25 CitationsSource
#1Prakash K. Chathoth (AUS: American University of Sharjah)H-Index: 16
#2Gerardo R. Ungson (SFSU: San Francisco State University)H-Index: 7
Last.Fevzi Okumus (UCF: University of Central Florida)H-Index: 37
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In this study, consumer engagement was examined from a service-dominant logic perspective in tourism service interactions. Extensive field interviews and focus groups in the context of three upscale hotels in Hong Kong identified numerous barriers towards successfully engaging consumers, extending from consumer, technological, and strategic cases to organisational cases. In all, a firm's overall strategy, organisational structure and culture are the most important barriers determining whether co...
53 CitationsSource