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Arch G. Woodside
Curtin University
BusinessEconomicsMarketingTourismSocial psychology
480Publications
53H-index
11.9kCitations
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Publications 477
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Abstract This essay applies the “ultimate broadening of the concept of marketing” for designing and implementing interventions in public laws and policy, national and local regulations, and everyday lives of individuals. The ultimate broadening of the concept of marketing: Marketing is any activity, message, emotion, or behavior by someone, firm, organization, government, community, or brand executed consciously or nonconsciously that may stimulate an observable or non-observable activity, emoti...
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This study defines service breakdowns, service breakdown prevention, and “servicide” as they relate to service-dominant logic. The study reviews relevant relevant literature on these three topics. This study categorizes real-life examples into five levels of dramatic turns toward service degradations and breakdowns that range from customer being aware but not mentioning service inadequacy to the service breakdown resulting in death of the customer or service provider. Taking initial steps in dev...
1 CitationsSource
This paper aims to apply complexity theory tenets to deepen understanding, explanation and prediction of how configurations of national cultures and need motivations influence national entrepreneurial and innovation behavior and nations’ quality-of-life (QOL). Also, the study examines whether or not high national ethical behavior is sufficient for indicating nations high in quality-of-life.,Applying core tenets of complexity theory, the study constructs asymmetric, case-based (nations), explanat...
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#1Alexander Leischnig (QMUL: Queen Mary University of London)H-Index: 10
#2Arch G. Woodside (Curtin University)H-Index: 53
Corrupt behavior presents major challenges for organizations in a wide range of settings. This article embraces a complexity theoretical perspective to elucidate the causal patterns of factors underlying consumers’ unethical judgments. This study examines how causal conditions of four distinct domains combine into configurational causes of unethical judgments of two frequent forms of corrupt consumer behavior: shoplifting and fare dodging. The findings of fuzzy-set Qualitative Comparative Analys...
3 CitationsSource
#1Drew Martin (USC: University of South Carolina)
#2Nitha Palakshappa (Massey University)H-Index: 5
Last. Arch G. Woodside (College of Business Administration)H-Index: 53
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Abstract Consumers automatically associate animals and experiences with certain brands and products. The capability of surfacing the “automaticity of being” (Bargh & Chartrand, 2000) using metaphoric research tools provides a paradox—consumers tell researchers deeply held beliefs about the consequences of associating brands and products with scant editing of their thoughts; consumers may tell more about themselves through metaphors than they would otherwise be willing to share. The study here is...
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#2Nitha PalakshappaH-Index: 5
Last. Arch G. WoodsideH-Index: 53
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#1Bing Pan (PSU: Pennsylvania State University)H-Index: 29
#2Wayne W. Smith (CofC: College of Charleston)H-Index: 12
Last. Arch G. Woodside (BC: Boston College)H-Index: 53
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#1Graham Ferguson (Curtin University)H-Index: 4
#2Carol M. Megehee (College of Business Administration)H-Index: 13
Last. Arch G. Woodside (College of Business Administration)H-Index: 53
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Abstract This study provides a theory of the influences of alternative national cultures (as complex wholes) on customers’ tipping behaviors following receiving of services in restaurants and taxis. Based on complexity theory tenets, the study constructs and tests models asymmetrically—offers separate models for explaining and forecasting high tipping versus low tipping national cultures. The study uses multiple sources of secondary data for 30 nations including Hofstede's first four culture val...
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#1Arch G. Woodside (Curtin University)H-Index: 53
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Abstract LaPlaca alone and with colleagues has contributed >100 insightful studies focusing in advancing science in industrial marketing management (IMM).His body of work constitutes a remarkable scholarly legacy in identifying the milestones in advances in the pursuit of scientific contributions in IMM and in informing scholars of what the field must tackle successfully to achieve scientific legitimacy—that is, engagement in a true paradigm shift, one that advances discovery in this area from s...
3 CitationsSource
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